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I am having trouble logging into my account

Account Management

I am having trouble logging into my account

Last updated on 23 Dec, 2025

If you’re experiencing difficulties logging into your Forageplus account, there could be a few common reasons. Please review the following steps to help resolve the issue:

1. Email Adress

  • Ensure you're using the same email address you registered with. Double-check for any spelling errors or typos in your email address.

2. Password

  • Verify that you're entering the correct password. Remember, passwords are case-sensitive, so check that the Caps Lock and Num Lock keys are not accidentally on.

  • If you can’t remember your password, simply click the Lost your password? link. An email will be sent to your registered email address with instructions to securely reset your password.

3. Account Not Registered

  • If you haven't registered with Forageplus, you won’t be able to log in. This is a common occurrence where customers had previously checked out as a guest, without realising. 

  • In this case, you’ll need to create an account during checkout or register the email address you're trying to use.

 

By following these steps, you should be able to resolve most login issues. If the problem persists, please don’t hesitate to contact our customer support team for further assistance.

 

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